CLAYDY offers a range of options when it comes to human takeover for your Ai Chatbot, providing a seamless transition from automated responses to human interaction.

What is Human Takeover?

Human takeover is a dynamic feature that activates when a visitor desires to connect with a human representative of your business. This ensures that complex queries or specific needs are handled efficiently by a real person.

How to Access Human Takeover?

To access this feature, simply click on this link.

Modes of Action for Human Takeover

Let's explore the various modes of action when human takeover is activated with your Ai Chatbot:

1. Redirect to URL

In this mode, the visitor is redirected to a specific URL as soon as the human takeover signal is triggered. This can lead them to a dedicated support page or any other relevant resource.

2. Open an iFrame

This mode allows you to open for example a contact form inside the Ai Chatbot embedding it within an iframe. Just white the URL that you want to open in an IFrame and our system would do the rest.

3. Suggest Email Address

If you prefer your visitors to contact you via email, this mode allows you to provide an email address. When the human takeover is activated, the Ai Chatbot will suggest the visitor reach out to the provided email address.

4. Run Code

This feature offers even greater flexibility by allowing you to run custom code when the human takeover signal is activated. For instance, you can embed a live chat widget on your site. When a visitor requests human support, CLAYDY can execute the code to bring up the live chat, ensuring instant connection with a human agent.

Similar to the 'Redirect to URL' option, you can set a delay before the code runs and provide an explanatory message. For example, if your code activates a live chat widget, you could explain, "Please stand by while I bring up our live chat widget. Our agent can't wait to talk to you."

Disabled Mode

If you prefer not to use human takeover, you can simply disable it.

When a visitor requests human interaction, the Ai Chatbot will politely inform them that a direct connection is not possible at the moment.

And that, folks, is the comprehensive guide to how Human Takeover works with CLAYDY! We hope this helps you get the most out of your Ai Chatbot. Should you have any further questions, we’re always here to assist. Happy chatting! 😊

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Q&A Section

Q1: What is the Human Takeover feature in CLAYDY?

A1: Human Takeover is a feature in CLAYDY that allows for the seamless transition from automated responses to human interaction when a visitor requests to speak with a human representative.

Q2: How can I customize the Human Takeover feature in CLAYDY?

A2: You can customize the Human Takeover feature in CLAYDY through different modes such as redirecting to a URL, suggesting an email address, or running custom code to embed a live chat.

Q3: Can I disable the Human Takeover feature in CLAYDY?

A3: Yes, you can disable the Human Takeover feature in CLAYDY. If disabled, the Ai Chatbot will politely inform visitors that a direct connection with a human representative is not possible.